Guest Services
Guest Services
Guest Services houses the main lost and found, lost child assistance, oversized maps and more. Located just outside of Livestock Pavillion and near the Grandstand Paddock.
Grounds Map
A full grounds map is printed at each Admission Gate with a QR that links to an online version. There are also maps available upon request at the Information Booths. Click here for the digital map.
General Information Booths
Information Booths are located at the three Gates, the Clocktower and in the courtyard at the end of Building C and Building P.
Equipment Rentals
There is a mobility equipment rental company. Visit just inside the three admission gates. Strollers, wagons, wheelchairs, and electric scooters are available for rental. Sales are first-come, first-served until 9pm.
All rentals are full-day and require a valid ID (e.g., driver’s license or any ID with your full name) to be left at the booth as a deposit.
Scootaround is a rental service – equipment is available for reservations or walk-up rentals. Visit here for pricing and details.
Water Filling Stations
The Fairgrounds has three canteen filling stations locations! Guests can fill their cups and water bottles with clean, filtered water anytime, free of charge. Visit the Fair Map for locations.
Lost & Found
The Fair’s main Lost & Found center is located at the Guest Service trailer. Visit any Information Booth for details.
Or click here to file a report to find your item.
Find My Order
Purchased tickets already, but can’t find your order, click here to access your order.
*Subject to change
sensory Monitoring
On Wednesday, July 8 the Fair will open early for a sensory friendly morning designed for guests who benefit from a quieter, calmer environment. The event will feature reduced noise and lighting along with designated quiet zones to better support individuals with autism, PTSD or other special needs. A special ticket is required for entry.
Capacity is limited and a Sensory Morning Admission ticket is required. Click here and contact us to learn more.
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First Aid
The First Aid station is located at the Alameda County Fire Department booth which is next to Building M and across from the Guest Services trailer.
Nursing Areas
Mothers are welcome to feed their babies any place they choose, but the Fair does offer a nursing station that allows for comfort and privacy.
Nursing Station is located in Building C – view map
Concert Access
The Amphitheater offers wheelchair and scooter access seating areas. You can purchase an ADA concert seat or claim a free seat with Fair admission on the day of, while supplies last.
Guests may purchase accessible seating in advance (club and floor level seats) on a first-come, first-served basis, plus one companion. Free General Admission Bleacher accessible seats are also available day of while supplies last. Please note, some accessible seating may require walking up steps.
Grandstand Access
Wheelchair access ramps are available on the front of the Grandstand as well as both sides of the building. Guests using a wheelchair or scooter may enjoy shaded viewing areas on the ground level or access the second level seating areas by elevator.
Accessible Guest Parking
Accessible parking is available in all Fairgrounds parking lots. Parking fees are the same as regular parking.
Ask the parking gate attendant (or staff) upon entering.
A disabled person parking place-card is required to park in parking spaces designated for disabled individuals.
Accessible Website
Our website complies with WCAG 2.0 standards. All of the Fairground websites offer an ADA widget. Click the blue corner icon for options.
Sensory Activation Vehicle (SAV)
The Alameda County Fair partners with KultureCity to support sensory accessibility for guests with sensory sensitivities, including those related to autism, PTSD and dementia.
The Sensory Activation Vehicle (SAV) offers a quiet, supportive space for guests and families who may need a moment to regulate. Trained staff ensure a calm environment. The SAV is open daily from 12-8pm.
Sensory bags are available for rent and include noise-cancelling headphones, fidget tools and a visual communication card. A driver’s license or ID is required.
Click here to view the social story and prepare for your visit.
Preferred Hotels
Looking for a hotel to stay at during the Fair, click here for information.
Thank you for giving us a place where, for just a little while, our worries melted away and we could simply enjoy being together and celebrate the joy of summer. It's a memory we'll carry with us for a long time."